Security and compliance

Accept and make payments safely and know that your data is secure.

We work hard to protect your business so you don’t have to

Strict customer checks

We adhere to strict Anti-Money-Laundering (AML) and Know-Your-Customer (KYC) checks, laws and regulations.

Protected access

We use Two Step Authentication to provide an extra layer of security and help keep your data safe.

360 degree testing

We cover all bases to ensure business transactions are securely created and stored.

Smarter systems

All data and transaction information is managed and stored in accordance with localised privacy legislation.

Trade with complete confidence

Regulatory compliance
We go beyond industry security standards, consistently providing a secure foundation for your business operations.
Multi-layered authentication
Enhance security using our software’s multi-layered authentication, providing an additional level of protection for your business operations.
Secure payment gateway
With a secure payment gateway integrated in our software, you can trust seamless, protected financial transactions for your business.

AML & KYC compliance

Our customers must undertake AML/KYC procedures when required to prevent people and businesses from engaging in Financial Crime, including Money Laundering, Fraud and Terrorist Financing, when using Spenda’s services.

Two Step Authentication (2SA)

2SA, or multi-factor authentication, verifies identity in two steps. We use the username and password you sign in with as the first means of identifying you, then a one-time-valid 6-digit passcode is sent to your mobile phone to confirm it really is you.

Secure and compliant payments

We conduct regular security assessments using internal and third-party assessors to identify and fix any vulnerabilities before they arise. This helps us to ensure your data is kept safe and transactions remain compliant at all times.

Better data security

We collect, store, retain, and delete personal information in accordance with the applicable privacy legislation to ensure that your personal details are always protected.

Apply for payments

Frequently asked questions

How secure is my data?

Spenda will collect, store, retain, and delete personal information in accordance with the applicable privacy legislation and applicable jurisdictional laws to ensure that your personal details are always protected. We securely store your personal data and do not release any of your personal information without your consent. If you have any questions or concerns please get in touch with our team here.

How secure are my payments with Spenda and is it safe for my customers?

Yes, we do not store full credit card numbers, so they can’t be stolen. We only use a token representation of the card, the BIN (Bank Identification Number) and the last 4 digits. We also conduct regular security and penetration testing to ensure our systems are secure and compliant with industry standards.

What are KYC checks?

We adhere to all required Anti-Money-Laundering (AML) and Know-Your-Customer (KYC) obligations. This protects our Business and Customers from engaging in financial crimes, including money laundering, fraud, and terrorist financing when using the Spenda services. We have implemented Two Step Authentication (2SA) security across our platform to prevents risks such as unauthorised access on your account and helps keep your data and/or account safe and secure.

What is AML compliance?

Anti-Money-Laundering (AML) Money laundering is the illegal process of concealing the origins of money obtained illegally by passing it through a complex sequence of banking transfers or commercial transactions.

Where applicable, Spenda will follow all AML/CTF Compliance with laws in the jurisdictions we do business in, and when required, we will require our customers to respond to any requests for information to be onboarded or meet ongoing due diligence to adhere to these obligations.

How does Spenda prevent fraud?

Spenda will carry out or utilise all necessary checks to prevent any fraudulent transactions. This will include services such as 3D Secure, which is a service to ensure that the Cardholder is whom they claim to be. This helps reduce the liability to the merchant for any fraudulent transactions.