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Service Management
Streamline your business from end-to-end and enhance the customer experience with a smarter cloud-based field service management solution.
![Man doing field service management software on a tablet device](/wp-content/uploads/2024/08/field-service-management-software.jpg)
Improve your workflow and empower your team and deliver a better customer experience
Boost cash flow
Take payments instantly as soon as the job is completed, removing the need to chase unpaid invoices.
Optimise bookings
Our easy-to-use scheduling system simplifies the booking process and delivers quick access to customer and job information.
Greater transparency
Use the app to track how your team is progressing through their appointments in real-time.
Happier customers
Boost satisfaction and deliver accurate updates to your customers on technician arrival times and job delivery.
Streamline your bookings, monitor job progress and take payments instantly.
![Man managing booking for services](/wp-content/uploads/2024/04/SMg-middle.png)
![Spenda app managing the bookings for service van 3](/wp-content/uploads/2024/04/SMP-03.webp)
Get paid on time
Integrate Service Management Pro with our innovative payments platform and get paid quickly and easily. Our job management system allows field technicians to close jobs, produce invoices and take card payments on-site, or from the office, removing the need to chase payments and giving you better control over your cash flow.
Live team tracking
Improve efficiency across your business with our real-time GPS tracking feature. Book last minute jobs, plan the fastest routes and monitor completed jobs, anytime and from anywhere. You can clearly see how your team is progressing through their appointments in real-time.
Smarter scheduling and job planning
Our easy-to-use scheduling system simplifies both job management and the booking process. It ensures visibility for the whole team when it comes to scheduling appointments, tracking status, and managing workload and availability. By having all customer job information stored in one central location, your team can access the information they need, when they need it. Spenda also includes the functionality to create templates unique to your business for improved job management.
Real-time notifications
Set the standard for customer experience by providing real-time automatic updates on the technician’s expected time of arrival and notification for any unexpected changes or delays. Better accuracy delivers a better customer experience, securing more repeat customers and referrals for your business.
Get started with Spenda today
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Enquire about Service Management