Digital tools to empower your field technicians and management team
In any service-based businesses, appointment booking and coordination is critical, as is ensuring your customer is well informed throughout the entire process.
When you have teams working across multiple locations, we understand it can be difficult to have complete oversight of your operations. This is why Spenda’s system has been designed to help you streamline your operations, deliver a great customer experience and provide better visibility of your team out in the field, in the office and beyond.
Our cloud-based solution enables field technicians to accept payments anywhere, anytime, and as soon as the job is complete. No more waiting until people are back in the office to close jobs and send invoices.
Real-time GPS tracking and route optimisation helps to plan the fastest routes and monitor completed jobs. Not only does this enable you to see how your field team is progressing through their appointments, but your customers will appreciate reliable updates on when they can expect their technician to arrive.
Our elite service management software provides all the functionality you need to record customer details and set up recurring bookings to save time and better organise your schedule. Enjoy the benefits of viewing customer information, job history and upcoming appointments all in one place.
One of the most frustrating parts of having a field technician come to your home to complete a job is waiting for the person to arrive. Worse still, sometimes the technician is late and can’t provide an accurate ETA to the customer. Our system provides automatic updates to customers so they know exactly when your team will arrive for their appointment.
Book a demo and discover how our service management solution can streamline your processes, improve customer satisfaction, and drive stronger cash flow for your business.
Our user-friendly solutions give field service providers the tools they need to improve their business processes. Whether it’s a powerful and mobile point of sale system that integrates with your inventory, payment and accounting software in real-time or making sure appointments are timed with accuracy, Spenda will help you to become a more strategic business owner.
SpendaService Pro is our customisable cloud-based and fully automated field service management solution that allows businesses to easily manage their internal operations from one location. Enjoy full transparency and coordination to book jobs and collect payments. Any changes to job schedules, tasks and payments update in real-time to keep your team and customers in the loop.
Give your business customers more ways to pay and accept payments on the go through our dynamic payment platform. You can also on-charge merchant fees to your customers, so you’ll never have to pay a single cent again. All your transactions will be automatically integrated into your financial software or ERP management system in real-time, helping you stay on top of your cash flow.
SpendaPOS is a simple yet powerful retail point of sale solution that is designed to deliver a smoother customer experience. It’s portable and easy to use so you can process sales anywhere. Our virtual terminal provides you with peace of mind that you can always make a sale even if your EFTPOS machine isn’t working.
Our eCommerce solution, Spenda eCom, will provide you with everything you need to run an intuitive and highly functional online store. With custom builds and immediate integration, our team manages everything you need to get your online store up and running. Your customers will enjoy the convenience of booking appointments online, along with a range of flexible payment options.
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