COVID-19 and the resulting decline in business activity has made it necessary for businesses to provide safe, fast and easy payment options for customers.

Industry disruptors like Uber introduced consumers to a seamless payment system – a sales process customers now expect.

Business payment processes are long overdue for an overhaul.

The way businesses trade has changed little in centuries, with most businesses using manual data entry, which wastes time, money and is prone to mistakes.

The late payment of invoices limits business cash flow, meaning they are less resilient to economic volatility and cannot survive long if business drops.

However, businesses can get paid for goods and services on delivery in real time if they adopt software that features an intent to pay framework and workflow payments.

Once customers have entered their details and confirmed tokenisation of their card they can enjoy contactless transactions triggered at the point of purchase.

Payments are automatic and effortless, just like Uber.

The benefits for customers:

• Enhanced customer experience – Payments seem invisible. Customers won’t need to wait for an invoice or remember to pay their bills.
• Convenience – Swipe yes to pay or automatic payments saves time. 
• Security – customers do not give out credit details over the phone or risk typing in the wrong bank account details.