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22 Oct '21

Suppliers: Here’s how to get your retail business customers to pay you quicker

The emergence of options such as buy now, pay later (BNPL) services was first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments.

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15 Oct '21

How to get paid on time and grow your wholesale or distribution business faster

As a supplier, wholesaler or distributor in the Fast Moving Consumer Goods (FMCG) sector, your business likely deals with a high volume of B2B payments.

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7 Oct '21

The benefits of an integrated payment solution for franchise businesses

Franchise businesses deal with many suppliers and customers each day. Whether the day involves ordering stock, moving inventory or sending invoices, there are a range of challenges and inefficiencies that can arise along the way.

Adrian Floate
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30 Sep '21

What you need to know about e-invoicing

E-invoicing has transformed how businesses send and receive invoices. It automates the exchange of invoice information directly between a supplier’s and a customer’s accounting software.

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22 Sep '21

Diversity in the Workplace: The Benefits & Why It Matters

For years we’ve known that inclusion and diversity (I&D) in the workplace can have a positive impact on teams and performance. Now, studies are showing that companies with traditional hiring models could lose out on more than just talented candidates.

Sherilynn Gomes
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20 Sep '21

The pros of modernising your payments infrastructure

For businesses built in the cloud, pivoting, scaling and expanding to new countries can be achieved at a very low cost. These companies also implement some of the latest systems and processes in payments technology — think instant payments, secure payment networks and the ability for customers to choose from a range of options in how and when they pay.

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16 Sep '21

Suppliers: Here’s how to get paid faster and manage supply chains with ease

Wholesale and supply businesses rely on great relationships with their business customers. Not only is this the lifeblood of their business, but providing a great experience for current customers ensures suppliers are referred to other great businesses in their customer’s networks as well.

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15 Sep '21

Why getting paid on time is critical for your business

Late payments aren’t new to Australian businesses. For many businesses, having almost $40,000 in outstanding invoices is the reality of operating, but it doesn’t have to be the case.

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9 Sep '21

Tapping into the real power of business automation

Business automation has been a growing trend in recent years as companies seek to realise efficiencies and make improvements across a range of systems and processes.

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2 Sep '21

How B2B finance options are boosting cash flow across the supply chain

As technology develops, the innovations in B2B payments also continue to evolve. Access to alternative finance channels is giving businesses the cash flow they need to grow and operate with ease, and new B2B finance options are paving the way to help boost cash flow across the supply chain.

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27 Aug '21

Why strong cash flow and working capital is the best form of business credit

As businesses weathered what was hopefully the height of the COVID-19 pandemic last year, economic policy was relatively accomodating with central banks expanding their balance sheets rapidly.

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24 Aug '21

Getting paid faster: A guide for franchise head offices

Franchise head offices have a significant impact on the strength of the entire franchise group. To ensure everything is operating at its best and most profitable, franchise head offices need to look at their payment tools and systems.

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20 Aug '21

How COVID-19 has changed B2B payments

One of the main changes businesses have adopted since the start of the COVID-19 pandemic is a faster move to contactless and cashless payments.

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13 Aug '21

How flexible payment options and smart digital tools can transform your franchise business

Late payments are an ongoing problem for Australian businesses. If you’re a business owner, you’ve probably seen the statistics and felt the effects of these in your own business.

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11 Aug '21

The difference between working capital and cash flow and how to better manage these in your business

Late payments are an ongoing problem for Australian businesses. If you’re a business owner, you’ve probably seen the statistics and felt the effects of these in your own business.

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4 Aug '21

Future-proof your business with digital tools and integrated payments

With measures such as the Federal
Government’s JobKeeper Payment
Scheme ending on 28 March 2021,
a slight cooling in the country’s
economy wouldn’t have been a
surprise. However, that hasn’t been
the case.

Adrian Floate
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28 Jul '21

How to deal with late payments without the fuss

Late payments are an ongoing problem for Australian businesses. If you’re a business owner, you’ve probably seen the statistics and felt the effects of these in your own business.

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22 Jul '21

Don’t miss the boat on digital debt collection

Chasing up late payments is something business owners and their finance and accounting teams spend a lot of time doing.

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16 Jul '21

5 tips to stay productive and avoid work from home burnout

When it comes to remote working, the one thing we learned over the past 18 months is that working in the office doesn’t necessarily equate to happier employees or higher productivity levels.

Sherilynn Gomes
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13 Jul '21

Five Reasons to automate your accounts receivable processes

Chasing late payments can cost your business a lot of money, and today, Australian small businesses spend an average of 12 days per year chasing late payments – many of which are still likely relying on out-dated and inefficient manual processes.

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7 Jul '21

The true cost of late payments

Late payments amongst Australia’s SMEs have been an ongoing issue for many years. To address the issue, various policy measures have been introduced, especially when it comes to larger businesses paying SMEs.

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29 Jun '21

Get organised, get paid and grow your business: Introducing Spenda’s service management solution

Services-based businesses require many systems to run smoothly. From bookings and project management, to operations and payments systems, everything can take a lot of time to organise and manage, so it’s critical you have systems and processes that enable you to deliver a smooth customer experience, and get paid on time.

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18 Jun '21

eCommerce is having its heyday and it’s here to stay

While the COVID-19 pandemic brought about many challenges for businesses, it also shifted consumer behaviours and created opportunities.

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16 Jun '21

How to balance cash flow in an uncertain economy

When economic uncertainty hits, you may find it more difficult to manage your cash flow. This article outlines how to balance your business’s cash flow in an uncertain economy.

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10 Jun '21

Virtual Onboarding in 2021 – 6 steps to successfully onboard your new employee

Discover the best ways to build & retain new employees through virtual onboarding in 2021. Click to learn our 6 best tips to add to your onboarding checklist.

Sherilynn Gomes
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24 May '21

What is a virtual terminal?

With a virtual terminal you can process payments in-store, over phone or online using a tablet. It’s easy & secure! Read more

Sherilynn Gomes
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13 Apr '21

Spenda: Delivering better systems and smarter payment solutions for businesses

You might have heard a bit about Spenda and perhaps you are keen to learn more? Or maybe you have recently discovered our business? Either way, we thought we’d dive deeper into who we are, what we do and how we help businesses excel so they can trade faster and most importantly get paid quicker.

Ola Polczynski
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24 Mar '21

Choosing the right payment service provider for your business

Over the last decade, payment service providers (PSPs) have made a range of payment methods available to customers, particularly when it comes to online payments.

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16 Mar '21

What are integrated payments and ledger-to-ledger postings and why are these important?

The payment processing industry has progressed rapidly in recent years, particularly for business to consumer (B2C) transactions. Platforms that offer integrated payment technologies for businesses to business (B2B) transactions are also becoming more widely adopted, allowing businesses to accept online payments and transform the way in which they trade.

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10 Mar '21

How to create a better customer experience with improved payment options

Providing a great customer experience is critical for long-term business growth. Studies show increasing your customer retention by just 5 per cent can lead to revenue increases of at least 25 per cent.

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5 Mar '21

Meet the wonderful women of Spenda

Today, as part of International Women’s Day, we celebrate all women, everywhere. Aside from it being a day to honour and promote female empowerment, International Women’s Day brings with it a deeper meaning.

Ola Polczynski
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2 Mar '21

Payment gateways explained

Businesses that sell online need a payment gateway to accept online payments. As the infrastructure that ensures all your payments occur seamlessly in the background, it’s important that you understand what payment gateway providers are available and how this integrates with the rest of your business.

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26 Feb '21

Working from home? Here’s how to find a happy work-life balance

For the majority of us, working from home has now become quite the norm. This new way of working certainly has a lot of perks – you miss the rush-hour traffic, you can save on child care fees and you can do your job from the comfort of your own home.

Ola Polczynski
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23 Feb '21

How to reduce your business debt and improve cash flow

Many things need to be operating successfully for a profitable business, but the most important factor is cash flow management. Without adequate cash flow, it becomes difficult to pay suppliers, manage stock and cover the everyday expenses of running a business.

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12 Feb '21

Email payment fraud: What is it and how to avoid it

As businesses have started using technology more, online payment fraud has become a common problem. Email payment fraud is one of the most common and costly online scams.

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11 Feb '21

New Feature Update – SpendaPOS End-of-Day Funds Settlement

End-of-day funds settlement just got a whole lot easier with Spenda’s new feature upgrade in SpendaPOS.

Ola Polczynski
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10 Feb '21

From brewing to bug testing: Hannah’s unconventional yet rewarding move into the tech industry

Today, Science, Technology, Mathematics and Engineering (STEM) careers are still very underrepresented by women. While there have been massive steps taken to promote STEM as a career to young women, there is still a lot of work that needs to be done to encourage young women to even consider these disciplines when planning their futures.

Ola Polczynski
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9 Feb '21

How Aussie small businesses can safeguard themselves against a financial crisis

Australian small to medium businesses (SMEs) have a cash flow problem and despite government legislation implemented on 1st January 2021, many may not survive if lockdowns and trading restrictions continue.

Adrian Floate
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1 Feb '21

How to get customers to pay on time

If you’re an accounts receivable professional or a business owner, you’d know the headache of following up overdue payments all too well. You may use a range of strategies to collect overdue payments, from agreeing on payment plans with your debtors to sending the invoice for debt collection.

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28 Jan '21

How to prepare your wholesale distribution business for peak demand

The COVID-19 pandemic has permanently changed the way in which business is done and how customers shop. In 2020, retail e-commerce sales worldwide amounted to USD 4.1 trillion and are projected to grow to USD 6.54 trillion in 2022.

Ola Polczynski
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28 Jan '21

How to stop chasing late payments and get paid quicker

Despite innovation in payment methods offered to consumers, the way businesses pay each other has changed very little over the last 40 years.

Ola Polczynski
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28 Jan '21

Strengthen your business systems now to prepare for the unknowns of 2021

The fiscal policy measures introduced by the State and Federal Governments to cushion the economic impacts of the COVID-
19 pandemic have provided some businesses with a much-needed lifeline.

Adrian Floate
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24 Jan '21

How a strong company culture drives strong business performance

There is no doubt that company culture matters. Culture defines the way in which a business operates, the way tasks are managed, how colleagues interact with each other and with their customers.

Ola Polczynski
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13 Jan '21

How Virtual Terminals solve EFTPOS connectivity issues

Last week, many businesses across Australia were impacted by connectivity issues with their EFTPOS terminals resulting in customers simply walking away because there was no other digital alternative to pay for their goods and services.

Ola Polczynski
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10 Jan '21

How to save money on merchant fees

Paying merchant fees might seem like the simple cost of doing business, but the recent surge in eCommerce means it is an area where businesses can save a significant amount of money.

Adrian Floate
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5 Jan '21

How to choose the best point of sale system for your business

Point of sale (POS) systems are an excellent tool for taking and managing payments in your business. Payment features, however, are just the basics of a POS system.

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5 Jan '21

Fintech boom in B2B Payments expected in 2021

The COVID-19 pandemic resulted in 2020 being defined by a huge uptake of business-to-customer (B2C) payment services, such as contactless transactions and online shopping.

Adrian Floate
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4 Jan '21

What is a POS system?

A Point of Sale (POS) system is the software used to make sales and take payments for goods and services within a business. While a POS system’s role is to facilitate financial transactions, the latest fintech innovations have revolutionised POS systems to manage multiple aspects of business.

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29 Dec '20

Spenda: A year in review

What a year 2020 has been. We all had specific hopes and aspirations for the year and as we know, it’s turned out to be a very different outcome for everyone. Two words that sum up 2020 are uncertain and unpredictable, and while it’s been a tough year for business in general, we’ve decided to take a quick trip down memory lane and look back at the positives, the happy moments, and what we achieved for our customers.

Ola Polczynski
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22 Dec '20

Four things business owners need to make digital transformation successful

No matter what your professional background is, you likely know how popular digital transformation has become over the last two decades. Starting with the internet changing how information is gathered and shared, through to today’s technologies that enable you to digitise your business.

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17 Dec '20

Six Tips To Make Your Business Resilient In 2021

If 2020 has taught business owners anything, it is the importance of being agile and resilient. For most businesses, the past year was a whirlwind of adapting and pivoting, such as introducing working from home arrangements and fast tracking eCommerce.

Adrian Floate
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16 Dec '20

Why All Businesses Should Let Their Customers Pay Like Uber

COVID-19 and the resulting decline in business activity has made it necessary for businesses to provide safe, fast and easy payment options for customers.

Adrian Floate
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16 Dec '20

Pay One, Pay All Invoices – The Fintech Innovation Helping Businesses Get Paid Quicker

A payment platform that lets customers settle multiple invoices in one transaction could be a ‘game changer’ for ending late payments.
Australian business software developers have created SpendaCollect, which allows customers to track, group and batch-pay all of their outstanding invoices simultaneously.

Adrian Floate
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14 Dec '20

Using technology to transform your service management business

When you own a service business, a lot of time and energy is focused on booking, tracking and closing jobs, often using a manual system. While this may be what your team is used to, legacy manual systems leave more room for human error and result in inefficiencies.

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10 Dec '20

New Year Resolutions For Business Owners in 2021

The New Year is the ideal time to reflect on past achievements and challenges and set goals for the coming year. For most Australian businesses, 2020 was a year to pivot, introduce remote working arrangements and fast track eCommerce.

Adrian Floate
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10 Dec '20

How Workflow Payments can improve cash flow

Today, cash flow is the leading cause of business failure. In fact, 30 per cent of businesses say they only have enough cash flow to survive for three months or less.

Ola Polczynski
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7 Dec '20

What Does the BPSP Agreement Mean for our Customers?

Despite innovation in the payment methods offered to consumers, the way businesses pay each other has changed very little over the last 40 years.

Adrian Floate
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7 Dec '20

What Is BPSP And What Does It Mean For Spenda

Business owners, suppliers and customers will be the big winners after Cirralto (the parent company behind Spenda) secured a Business Payments Solution Provider (BPSP) agreement.

Adrian Floate
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3 Dec '20

Breakthrough Tech Every Business Needs To Boost Cash Flow

Revolutionary fintech functionalities are a ‘game-changer’ for retail and business-to-business transactions. COVID-19 has propelled the move to eCommerce into hyperdrive and app developers have risen to the occasion, providing business owners with effective tools to streamline their payment process.

Adrian Floate
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2 Dec '20

Making a Difference Where It Matters

As a local Australian business, we aim to do what we can to help out in the community. Our goal as a company is to support local charities and causes with both cash donations as well as our time.

Ola Polczynski
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1 Dec '20

Five ways to digitise your business

Digital transformation has been key a focus for businesses in recent years, but particularly in 2020 due to the impacts of the COVID-19 pandemic.

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25 Nov '20

Adelaide Quarantine Bungle Highlights Need For Fintech Solution In Contact Tracing

The lie by a pizza worker, that sent Adelaide into a strict lockdown last week, could potentially have been avoided if contact tracers had easy access to financial transactions at COVID-19 hotspots.

Adrian Floate
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25 Nov '20

3 takeaways from the 2020 Accounting Business Expo

Earlier this month we attended the Accounting Business Expo, and for the first time, the event was 100 per cent virtual.

Ola Polczynski
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24 Nov '20

Joe Biden’s Hopes Realised With Heady Surge Of Aussie Fintechs

US President-Elect Joe Biden’s hopes for Australia to be the innovation hub of the southern hemisphere have been realised if our burgeoning fintech industry is anything to go by.

Adrian Floate
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16 Nov '20

Meet our CFO – Richard Jarvis

Earlier this month we were fortunate enough to have a new Chief Financial Officer (CFO) join our team. As a fast-growing fintech company, bolstering our financial capabilities was a necessary milestone as we head into the next key stage of growth.

Ola Polczynski
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15 Nov '20

How to accept payments in an online store

Selling online is an excellent way to grow your business as it allows customers to access your store 24/7.

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13 Nov '20

Expect Less Queues This Christmas As Shops Adopt Mobile Checkouts

Long queues at the Christmas and Boxing Day sales could be a thing of the past as businesses adopt mobile checkouts to help keep customers safe from the spread of COVID-19.

Adrian Floate
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10 Nov '20

The offsite experience: Why fun company get-togethers are key to boosting employee engagement

For many businesses, the team bonding experience often stops at the weekly Monday team catch up session, or perhaps the CEO delivers a regular update from the boardroom, and then you might end the week with some Friday afternoon office nibbles and drinks.

Ola Polczynski
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8 Nov '20

Smarter stocking: getting control of your inventory before Christmas

In a product-based business, having an effective stock management system is critical, especially in the lead up to the busy Christmas trading period.

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29 Oct '20

You don’t need Buy Now, Pay Later to implement postpay options for your business customers

In recent years, business to consumer (B2C) Buy Now, Pay Later providers have skyrocketed in popularity as more payment options come to market.

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27 Oct '20

Feature Release: User Management & Two-Step Authentication

Managing a team just got a whole lot easier with Spenda’s User Management feature.

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19 Oct '20

What are workflow payments?

When we think of processing payments, it typically takes place when certain milestones are reached between your business and the customer.

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14 Oct '20

The importance of cash flow forecasting and financial modelling

Business is inherently about two things — people and numbers.

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14 Oct '20

Cash flow is king: How Spenda will improve your cash flow

When you run a business, turning a profit is often a key focus as a business gets off the ground and continues to grow.

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12 Oct '20

Going digital is the key to a strong business

For many businesses, 2020 has been the year that has forced them to innovate and implement digital technologies in their business systems and operations.

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6 Oct '20

How to get paid faster

Making sure you get paid on time is critical to your business’s cash flow.

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1 Oct '20

Integrated business solutions: Become a strategic business owner

Owning a business comes with many benefits. You get to decide the direction your business goes, steering in one direction to realise your vision, or another if you decide to change course.

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22 Sep '20

Benefits of our new Product Variants feature

Available now on SpendaPOS for no extra cost, this feature allows businesses to easily add variants for products that come in more than one option.

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18 Sep '20

An inside look at web development for Australian SMEs

“When you look around retail stores and you see customers over the moon about the products you help craft every day, that’s a win for me.”

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11 Sep '20

A chat with our Web Technical Lead on SME software

There is a lot that can potentially go wrong when it comes to the technical aspects of planning and developing elite software that can handle specific processes, data and tasks for businesses across Australia.

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10 Sep '20

R U OK? Day and the benefits of exercise to mental health

Today is R U OK? Day – and as 2020 has thrown many of us a curveball, it’s never been more important to highlight the importance of asking a friend, colleague, or loved one “are you okay?”

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4 Sep '20

Inside Spenda’s Test Engineer Grad Program

While she intended on galavanting around the world as a travel bug throughout this year, our new Software Tester, Hannah Van Schayk, was forced to abandon her booked holiday plans due to COVID-19 and focus her attention on software bugs instead.

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2 Sep '20

How to improve company culture and team building

If customer engagement and marketing is the face of your organisation, your company culture and working environment is the personality.

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28 Aug '20

An inside look into Australian businesses going digital

Our Business Analyst and Margaret River local, Andrew Mann, is our man on the frontlines meeting with our customers around Australia and helping them iron out their issues with the best digital technology available.

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21 Aug '20

Small business tips to reduce late payments

Late payments have become so ingrained in Australian business culture that small to medium-sized businesses (SMEs) seem to accept them as a permanent challenge of the job.

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19 Aug '20

How small businesses can sell online and reduce merchant fees

While the effects of COVID-19 has seen many small to medium-sized businesses (SMEs) fall into unprecedented times, e-commerce has been a welcomed safety net for many.

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17 Aug '20

An inside look at research and development in small business software

When he’s not catching waves at his local Queensland beach, our Server Technical Lead, Shane Nall, is creating them.

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11 Aug '20

Ways to manage and improve small business cash flow

There’s a reason why cash flow contains the word ‘flow.’ The way it travels in and out of your business is the very thing that keeps it thriving.

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6 Aug '20

Behind the scenes in software testing

We’re pretty lucky our brilliant Software Test Lead and favourite Kiwi, Angela Carne, decided to call Australia home and join the team at Spenda.

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3 Aug '20

Transitioning to a virtual business

Many Australian businesses have been challenged by the economic conditions brought about by Covid-19.

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31 Jul '20

An inside look into Spenda’s Product Development

I recently sat down with our experienced Chief Product Officer, Dave Wood, for a chat and inside view into the mind of our leader in Product Development.

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29 Jul '20

How your business can reduce credit card processing fees

No business owner or employee enjoys telling customers their preferred payment method is not accepted in store. Or even worse, that a surcharge will be added.

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22 Jul '20

The costs behind late payments for small Aussie businesses

It’s estimated that 82% of retailers close down due to poor cash flow.

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18 Jul '20

Should your business embrace contactless payments?

How many times did you or your customers pay for a product with cash in the last six months?

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9 Jul '20

Platform Launch: SpendaCollect

We’re excited to announce the launch of SpendaCollect. This payment platform enables customers to view and pay one or many outstanding invoices in a single payment transaction so businesses get paid on time and improve their cash flow.

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7 Jul '20

Pen > Sword. Digitisation > Pen. The Modern Way Of Running A Business.

When it comes to being a business owner, you’re either old school and run it with pen, paper and logbooks, or you have switched to digital technologies where your business data is automated and looking back at you from behind a screen.

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10 Jun '20

Spenda & WooCommerce. Your duo for online sales.

For retailers and suppliers looking to expand their reach, e-Commerce is a logical fit. Joining the forces of Spenda and WooCommerce is a sure way to boost your exposure.

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9 Jun '20

How e-Invoicing is set to take off in Australia

We’ve already invented 3D printing, spray-on skin and self-driving cars, so you would expect we can seamlessly send and pay off invoices without errors in an instant, right?

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5 Jun '20

Understanding Merchant Fees

Merchant Fees. They’re as annoying as they are confusing. Many business owners don’t know enough about how they work or what they are paying for, let alone the breakdown of costs behind each transaction.

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28 May '20

Five simple tips to boost customer loyalty

Developing a loyal customer base of repeat shoppers gives your business resilience to weather economic cycles and periods of uncertainty.

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