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13 Apr '21

Spenda: Delivering better systems and smarter payment solutions for businesses

You might have heard a bit about Spenda and perhaps you are keen to learn more? Or maybe you have recently discovered our business? Either way, we thought we’d dive deeper into who we are, what we do and how we help businesses excel so they can trade faster and most importantly get paid quicker.

Ola Polczynski
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24 Mar '21

Choosing the right payment service provider for your business

Over the last decade, payment service providers (PSPs) have made a range of payment methods available to customers, particularly when it comes to online payments.

Nicola Smith
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16 Mar '21

What are integrated payments and ledger-to-ledger postings and why are these important?

The payment processing industry has progressed rapidly in recent years, particularly for business to consumer (B2C) transactions. Platforms that offer integrated payment technologies for businesses to business (B2B) transactions are also becoming more widely adopted, allowing businesses to accept online payments and transform the way in which they trade.

Nicola Smith
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10 Mar '21

How to create a better customer experience with improved payment options

Providing a great customer experience is critical for long-term business growth. Studies show increasing your customer retention by just 5 per cent can lead to revenue increases of at least 25 per cent.

Nicola Smith
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5 Mar '21

Meet the wonderful women of Spenda

Today, as part of International Women’s Day, we celebrate all women, everywhere. Aside from it being a day to honour and promote female empowerment, International Women’s Day brings with it a deeper meaning.

Ola Polczynski
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2 Mar '21

Payment gateways explained

Businesses that sell online need a payment gateway to accept online payments. As the infrastructure that ensures all your payments occur seamlessly in the background, it’s important that you understand what payment gateway providers are available and how this integrates with the rest of your business.

Nicola Smith
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26 Feb '21

Working from home? Here’s how to find a happy work-life balance

For the majority of us, working from home has now become quite the norm. This new way of working certainly has a lot of perks – you miss the rush-hour traffic, you can save on child care fees and you can do your job from the comfort of your own home.

Ola Polczynski
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23 Feb '21

How to reduce your business debt and improve cash flow

Many things need to be operating successfully for a profitable business, but the most important factor is cash flow management. Without adequate cash flow, it becomes difficult to pay suppliers, manage stock and cover the everyday expenses of running a business.

Nicola Smith
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12 Feb '21

Email payment fraud: What is it and how to avoid it

As businesses have started using technology more, online payment fraud has become a common problem. Email payment fraud is one of the most common and costly online scams.

Nicola Smith
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11 Feb '21

New Feature Update – SpendaPOS End-of-Day Funds Settlement

End-of-day funds settlement just got a whole lot easier with Spenda’s new feature upgrade in SpendaPOS.

Ola Polczynski
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10 Feb '21

From brewing to bug testing: Hannah’s unconventional yet rewarding move into the tech industry

Today, Science, Technology, Mathematics and Engineering (STEM) careers are still very underrepresented by women. While there have been massive steps taken to promote STEM as a career to young women, there is still a lot of work that needs to be done to encourage young women to even consider these disciplines when planning their futures.

Ola Polczynski
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9 Feb '21

How Aussie small businesses can safeguard themselves against a financial crisis

Australian small to medium businesses (SMEs) have a cash flow problem and despite government legislation implemented on 1st January 2021, many may not survive if lockdowns and trading restrictions continue.

Adrian Floate
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1 Feb '21

How to get customers to pay on time

If you’re an accounts receivable professional or a business owner, you’d know the headache of following up overdue payments all too well. You may use a range of strategies to collect overdue payments, from agreeing on payment plans with your debtors to sending the invoice for debt collection.

Nicola Smith
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28 Jan '21

How to prepare your wholesale distribution business for peak demand

The COVID-19 pandemic has permanently changed the way in which business is done and how customers shop. In 2020, retail e-commerce sales worldwide amounted to USD 4.1 trillion and are projected to grow to USD 6.54 trillion in 2022.

Ola Polczynski
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28 Jan '21

How to stop chasing late payments and get paid quicker

Despite innovation in payment methods offered to consumers, the way businesses pay each other has changed very little over the last 40 years.

Ola Polczynski
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28 Jan '21

Strengthen your business systems now to prepare for the unknowns of 2021

The fiscal policy measures introduced by the State and Federal Governments to cushion the economic impacts of the COVID-
19 pandemic have provided some businesses with a much-needed lifeline.

Adrian Floate
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24 Jan '21

How a strong company culture drives strong business performance

There is no doubt that company culture matters. Culture defines the way in which a business operates, the way tasks are managed, how colleagues interact with each other and with their customers.

Ola Polczynski
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13 Jan '21

How Virtual Terminals solve EFTPOS connectivity issues

Last week, many businesses across Australia were impacted by connectivity issues with their EFTPOS terminals resulting in customers simply walking away because there was no other digital alternative to pay for their goods and services.

Ola Polczynski
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10 Jan '21

How to save money on merchant fees

Paying merchant fees might seem like the simple cost of doing business, but the recent surge in eCommerce means it is an area where businesses can save a significant amount of money.

Adrian Floate
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5 Jan '21

How to choose the best point of sale system for your business

Point of sale (POS) systems are an excellent tool for taking and managing payments in your business. Payment features, however, are just the basics of a POS system.

Nicola Smith
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5 Jan '21

Fintech boom in B2B Payments expected in 2021

The COVID-19 pandemic resulted in 2020 being defined by a huge uptake of business-to-customer (B2C) payment services, such as contactless transactions and online shopping.

Adrian Floate
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4 Jan '21

What is a POS system?

A Point of Sale (POS) system is the software used to make sales and take payments for goods and services within a business. While a POS system’s role is to facilitate financial transactions, the latest fintech innovations have revolutionised POS systems to manage multiple aspects of business.

Vanessa Schmitt
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29 Dec '20

Spenda: A year in review

What a year 2020 has been. We all had specific hopes and aspirations for the year and as we know, it’s turned out to be a very different outcome for everyone. Two words that sum up 2020 are uncertain and unpredictable, and while it’s been a tough year for business in general, we’ve decided to take a quick trip down memory lane and look back at the positives, the happy moments, and what we achieved for our customers.

Ola Polczynski
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22 Dec '20

Four things business owners need to make digital transformation successful

No matter what your professional background is, you likely know how popular digital transformation has become over the last two decades. Starting with the internet changing how information is gathered and shared, through to today’s technologies that enable you to digitise your business.

Nicola Smith
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17 Dec '20

Six Tips To Make Your Business Resilient In 2021

If 2020 has taught business owners anything, it is the importance of being agile and resilient. For most businesses, the past year was a whirlwind of adapting and pivoting, such as introducing working from home arrangements and fast tracking eCommerce.

Adrian Floate
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16 Dec '20

Why All Businesses Should Let Their Customers Pay Like Uber

COVID-19 and the resulting decline in business activity has made it necessary for businesses to provide safe, fast and easy payment options for customers.

Adrian Floate
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16 Dec '20

Pay One, Pay All Invoices – The Fintech Innovation Helping Businesses Get Paid Quicker

A payment platform that lets customers settle multiple invoices in one transaction could be a ‘game changer’ for ending late payments.
Australian business software developers have created SpendaCollect, which allows customers to track, group and batch-pay all of their outstanding invoices simultaneously.

Adrian Floate
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14 Dec '20

Using technology to transform your service management business

When you own a service business, a lot of time and energy is focused on booking, tracking and closing jobs, often using a manual system. While this may be what your team is used to, legacy manual systems leave more room for human error and result in inefficiencies.

Nicola Smith
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10 Dec '20

New Year Resolutions For Business Owners in 2021

The New Year is the ideal time to reflect on past achievements and challenges and set goals for the coming year. For most Australian businesses, 2020 was a year to pivot, introduce remote working arrangements and fast track eCommerce.

Adrian Floate
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10 Dec '20

How Workflow Payments can improve cash flow

Today, cash flow is the leading cause of business failure. In fact, 30 per cent of businesses say they only have enough cash flow to survive for three months or less.

Ola Polczynski
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7 Dec '20

What Does the BPSP Agreement Mean for our Customers?

Despite innovation in the payment methods offered to consumers, the way businesses pay each other has changed very little over the last 40 years.

Adrian Floate
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7 Dec '20

What Is BPSP And What Does It Mean For Spenda

Business owners, suppliers and customers will be the big winners after Cirralto (the parent company behind Spenda) secured a Business Payments Solution Provider (BPSP) agreement.

Adrian Floate
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3 Dec '20

Breakthrough Tech Every Business Needs To Boost Cash Flow

Revolutionary fintech functionalities are a ‘game-changer’ for retail and business-to-business transactions. COVID-19 has propelled the move to eCommerce into hyperdrive and app developers have risen to the occasion, providing business owners with effective tools to streamline their payment process.

Adrian Floate
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2 Dec '20

Making a Difference Where It Matters

As a local Australian business, we aim to do what we can to help out in the community. Our goal as a company is to support local charities and causes with both cash donations as well as our time.

Ola Polczynski
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1 Dec '20

Five ways to digitise your business

Digital transformation has been key a focus for businesses in recent years, but particularly in 2020 due to the impacts of the COVID-19 pandemic.

Nicola Smith
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25 Nov '20

Adelaide Quarantine Bungle Highlights Need For Fintech Solution In Contact Tracing

The lie by a pizza worker, that sent Adelaide into a strict lockdown last week, could potentially have been avoided if contact tracers had easy access to financial transactions at COVID-19 hotspots.

Adrian Floate
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25 Nov '20

3 takeaways from the 2020 Accounting Business Expo

Earlier this month we attended the Accounting Business Expo, and for the first time, the event was 100 per cent virtual.

Ola Polczynski
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24 Nov '20

Joe Biden’s Hopes Realised With Heady Surge Of Aussie Fintechs

US President-Elect Joe Biden’s hopes for Australia to be the innovation hub of the southern hemisphere have been realised if our burgeoning fintech industry is anything to go by.

Adrian Floate
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16 Nov '20

Meet our CFO – Richard Jarvis

Earlier this month we were fortunate enough to have a new Chief Financial Officer (CFO) join our team. As a fast-growing fintech company, bolstering our financial capabilities was a necessary milestone as we head into the next key stage of growth.

Ola Polczynski
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15 Nov '20

How to accept payments in an online store

Selling online is an excellent way to grow your business as it allows customers to access your store 24/7.

Nicola Smith
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13 Nov '20

Expect Less Queues This Christmas As Shops Adopt Mobile Checkouts

Long queues at the Christmas and Boxing Day sales could be a thing of the past as businesses adopt mobile checkouts to help keep customers safe from the spread of COVID-19.

Adrian Floate
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10 Nov '20

The offsite experience: Why fun company get-togethers are key to boosting employee engagement

For many businesses, the team bonding experience often stops at the weekly Monday team catch up session, or perhaps the CEO delivers a regular update from the boardroom, and then you might end the week with some Friday afternoon office nibbles and drinks.

Ola Polczynski
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8 Nov '20

Smarter stocking: getting control of your inventory before Christmas

In a product-based business, having an effective stock management system is critical, especially in the lead up to the busy Christmas trading period.

Nicola Smith
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29 Oct '20

You don’t need Buy Now, Pay Later to implement postpay options for your business customers

In recent years, business to consumer (B2C) Buy Now, Pay Later providers have skyrocketed in popularity as more payment options come to market.

Nicola Smith
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27 Oct '20

Feature Release: User Management & Two-Step Authentication

Managing a team just got a whole lot easier with Spenda’s User Management feature.

Spenda
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19 Oct '20

What are workflow payments?

When we think of processing payments, it typically takes place when certain milestones are reached between your business and the customer.

Nicola Smith
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14 Oct '20

The importance of cash flow forecasting and financial modelling

Business is inherently about two things — people and numbers.

Nicola Smith
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14 Oct '20

Cash flow is king: How Spenda will improve your cash flow

When you run a business, turning a profit is often a key focus as a business gets off the ground and continues to grow.

Nicola Smith
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12 Oct '20

Going digital is the key to a strong business

For many businesses, 2020 has been the year that has forced them to innovate and implement digital technologies in their business systems and operations.

Nicola Smith
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6 Oct '20

How to get paid faster

Making sure you get paid on time is critical to your business’s cash flow.

Nicola Smith
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1 Oct '20

Integrated business solutions: Become a strategic business owner

Owning a business comes with many benefits. You get to decide the direction your business goes, steering in one direction to realise your vision, or another if you decide to change course.

Nicola Smith
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22 Sep '20

Benefits of our new Product Variants feature

Available now on SpendaPOS for no extra cost, this feature allows businesses to easily add variants for products that come in more than one option.

Jarrad Lawford
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18 Sep '20

An inside look at web development for Australian SMEs

“When you look around retail stores and you see customers over the moon about the products you help craft every day, that’s a win for me.”

Jarrad Lawford
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11 Sep '20

A chat with our Web Technical Lead on SME software

There is a lot that can potentially go wrong when it comes to the technical aspects of planning and developing elite software that can handle specific processes, data and tasks for businesses across Australia.

Jarrad Lawford
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10 Sep '20

R U OK? Day and the benefits of exercise to mental health

Today is R U OK? Day – and as 2020 has thrown many of us a curveball, it’s never been more important to highlight the importance of asking a friend, colleague, or loved one “are you okay?”

Jarrad Lawford
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4 Sep '20

Inside Spenda’s Test Engineer Grad Program

While she intended on galavanting around the world as a travel bug throughout this year, our new Software Tester, Hannah Van Schayk, was forced to abandon her booked holiday plans due to COVID-19 and focus her attention on software bugs instead.

Jarrad Lawford
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2 Sep '20

How to improve company culture and team building

If customer engagement and marketing is the face of your organisation, your company culture and working environment is the personality.

Jarrad Lawford
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28 Aug '20

An inside look into Australian businesses going digital

Our Business Analyst and Margaret River local, Andrew Mann, is our man on the frontlines meeting with our customers around Australia and helping them iron out their issues with the best digital technology available.

Jarrad Lawford
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21 Aug '20

Small business tips to reduce late payments

Late payments have become so ingrained in Australian business culture that small to medium-sized businesses (SMEs) seem to accept them as a permanent challenge of the job.

Jarrad Lawford
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19 Aug '20

How small businesses can sell online and reduce merchant fees

While the effects of COVID-19 has seen many small to medium-sized businesses (SMEs) fall into unprecedented times, e-commerce has been a welcomed safety net for many.

Jarrad Lawford
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17 Aug '20

An inside look at research and development in small business software

When he’s not catching waves at his local Queensland beach, our Server Technical Lead, Shane Nall, is creating them.

Jarrad Lawford
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11 Aug '20

Ways to manage and improve small business cash flow

There’s a reason why cash flow contains the word ‘flow.’ The way it travels in and out of your business is the very thing that keeps it thriving.

Jarrad Lawford
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6 Aug '20

Behind the scenes in software testing

We’re pretty lucky our brilliant Software Test Lead and favourite Kiwi, Angela Carne, decided to call Australia home and join the team at Spenda.

Jarrad Lawford
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3 Aug '20

Transitioning to a virtual business

Many Australian businesses have been challenged by the economic conditions brought about by Covid-19.

Jarrad Lawford
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31 Jul '20

An inside look into Spenda’s Product Development

I recently sat down with our experienced Chief Product Officer, Dave Wood, for a chat and inside view into the mind of our leader in Product Development.

Jarrad Lawford
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29 Jul '20

How your business can reduce credit card processing fees

No business owner or employee enjoys telling customers their preferred payment method is not accepted in store. Or even worse, that a surcharge will be added.

Jarrad Lawford
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22 Jul '20

The costs behind late payments for small Aussie businesses

It’s estimated that 82% of retailers close down due to poor cash flow.

Jarrad Lawford
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18 Jul '20

Should your business embrace contactless payments?

How many times did you or your customers pay for a product with cash in the last six months?

Jarrad Lawford
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9 Jul '20

Platform Launch: SpendaCollect

We’re excited to announce the launch of SpendaCollect. This payment platform enables customers to view and pay one or many outstanding invoices in a single payment transaction so businesses get paid on time and improve their cash flow.

Jarrad Lawford
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7 Jul '20

Pen > Sword. Digitisation > Pen. The Modern Way Of Running A Business.

When it comes to being a business owner, you’re either old school and run it with pen, paper and logbooks, or you have switched to digital technologies where your business data is automated and looking back at you from behind a screen.

Jarrad Lawford
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10 Jun '20

Spenda & WooCommerce. Your duo for online sales.

For retailers and suppliers looking to expand their reach, e-Commerce is a logical fit. Joining the forces of Spenda and WooCommerce is a sure way to boost your exposure.

Jarrad Lawford
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9 Jun '20

How e-Invoicing is set to take off in Australia

We’ve already invented 3D printing, spray-on skin and self-driving cars, so you would expect we can seamlessly send and pay off invoices without errors in an instant, right?

Jarrad Lawford
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5 Jun '20

Understanding Merchant Fees

Merchant Fees. They’re as annoying as they are confusing. Many business owners don’t know enough about how they work or what they are paying for, let alone the breakdown of costs behind each transaction.

Jarrad Lawford
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28 May '20

Five simple tips to boost customer loyalty

Developing a loyal customer base of repeat shoppers gives your business resilience to weather economic cycles and periods of uncertainty.

Jarrad Lawford
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21 May '20

Spenda + Capital Transport = Delivery Dream

Every business struggles with the same thing. Satisfying customers. Giving them what they want, when they want it, and giving it to them in the way they want to be engaged.

Jarrad Lawford
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12 May '20

Tips On Reopening After COVID-19

Thankfully here in Australia, we’re handling the COVID-19 pandemic incredibly well and there is now a visible sign of the light at the end of the restriction tunnel, with a planned restoration of all businesses opening by July.

Jarrad Lawford
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9 May '20

Bus trips and ambition

While Spenda now has more than 40 employees fine-tuning multiple software tools across two office locations in Perth and Sydney, the business started in a lounge room in Greenwood and was fuelled by a supportive single mother.

Jarrad Lawford
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6 May '20

SpendaPOS & Xero Combining Forces

Ben & Jerry’s. Fish & Chips. Tom Hanks and Wilson. Some things were just created to become a great working duo, Spenda and Xero have joined the party.

Jarrad Lawford
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30 Apr '20

The benefits of pets in your workplace

Eat. Play. Love.
There’s no doubt pets have been a group of unsung heroes while we’ve been working from home to help flatten the Covid-19 curve.

Jarrad Lawford
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29 Apr '20

7 tips to save your business money

There are two ways to build a profitable business, increase sales or decrease costs.

Jarrad Lawford
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28 Apr '20

Our Latest Update Bringing You Faster Payments

SpendaPOS and SpendaPay are now fully integrated with the Ingenico Move 5000 EFTPOS device to deliver an incredibly fast and secure checkout experience.

Jarrad Lawford
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28 Apr '20

Meet SpendaPay

COVID-19 may have thrown Australian businesses a curveball, but everywhere you look people are adapting, and finding ways to keep their business moving forward.

Jarrad Lawford
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20 Apr '20

Improving your health and wellbeing during Covid-19

Working in a retail or supplier business can be stressful even at the best of times, let alone with an unstable economy and global pandemic upon us.

Jarrad Lawford
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17 Apr '20

Features Update – April 2020

We’re excited to announce all the following features have been updated within our Spenda App!

Jarrad Lawford
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17 Apr '20

Business might be down, but community spirit is soaring

We may be socially isolating ourselves from one another, but the community spirit is alive and well.

Jarrad Lawford
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14 Apr '20

Tips to keep your business moving through Covid-19

Yes, Covid-19 has made our world uneasy and full of unprecedented challenges, especially for Australian businesses who are wondering what the future holds.

Jarrad Lawford
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25 Mar '20

Working From Home

Need some tips on how to work from home during Covid-19? We’ve got your covered!

Jarrad Lawford
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11 Mar '20

Does your B2B Software Stack Up?

Over the last few years, Business to Business (B2B) and Business to Consumer (B2C) efficiency, revenue and customer engagement has differed enormously.

Jarrad Lawford
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3 Mar '20

Spenda boost expertise at 2020 React Conference

Our Spenda rep’s Alex, Domi and JB spent two full days meeting with software pioneers at the React Conference in Sydney and have walked away with mountains of innovative knowledge.

Jarrad Lawford
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26 Feb '20

Spenda is rocking it at Inside Retail Live!

Our Spenda representatives Sandy Jones and Dominic Gattellari are over in Melbourne right now for the Inside Retail Live event!

Jarrad Lawford
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13 Feb '20

Is It Time To Upgrade Your POS?

The introduction of Point Of Sale (POS) systems revolutionised how people conducted business.
As technology evolved, cash payments and registers rapidly diminished as shoppers were gifted more payment options than ever before.

Jarrad Lawford
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11 Feb '20

Why Is My Retailing Competitor Ahead Of Me?

The business that soars in 2020 will ditch omni-channel retail and embrace the single platform of unified commerce.

Jarrad Lawford
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10 Feb '20

Valentines Day Tips For Businesses

For all retail, supplier or wholesale businesses, there are plenty of ways you can take advantage of the days prior to and including V-Day.

Jarrad Lawford