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Service management done better

Empower your team in the field, office and beyond

Get organised, get paid and grow your business

In a service-based business, you always need to be at the top of your game when it comes to customer service, communication and organisation. Your customers want the job completed and you want to get paid.

While you know your team is out in the field working hard, it can be very difficult to have good oversight of your operations, especially if your business is still relying on manual processes and operating on multiple systems. 

What if we told you there was a solution that will simplify your day-to-day and put a stop to that pesky paperwork? And something that can help you to better empower your team in the field, the office and beyond? Sounds good, right?

Field service management software tailored to your business

Introducing SpendaService Pro, our cloud-based and fully automated field service management tool that enables businesses to easily manage their internal operations from one location.

Common problems solved with Spenda

Are your invoices getting paid late or not at all?

With Spenda, your team can easily complete admin tasks and take instant payments on an iPad while on the go – meaning there is no more waiting until people are back in the office to close jobs and send invoices.

Do you lack visibility over staff movements and completed jobs?

Real-time GPS tracking and route optimisation helps to plan the fastest routes and monitor completed jobs. Not only does this enable you to see how your field team is progressing through their appointments, but your customers will appreciate reliable updates on when they can expect the technician to arrive.

Is it difficult to schedule and manage your customers?

SpendaService Pro provides all the functionality you need to record customer details and set up recurring bookings to save time and better organise your schedule. Enjoy the benefits of seeing all the customer information, job history and upcoming appointments all in one place.

Are your customers frustrated with long appointment windows?

One of the most frustrating parts of having a field technician come to your home to complete a job is waiting for the person to arrive. Worse still, sometimes the technician is late and can’t provide an accurate ETA to the customer. Our system provides automatic updates to customers so they know exactly when your team will arrive for their appointment.

Expand your service capabilities

Book a demo and discover how our Service Management Solution can streamline your processes, improve cash flow and satisfy customers.

Enjoy the benefits of better field service management

Our field service management software will provide you with the tools you need to better manage your team and get full visibility of how each job is going and to better manage every stage of the customer journey.

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Smarter scheduling

Enjoy full visibility of jobs and what your team is working on each day. SpendaService Pro comes equipped with smart features including team availability and scheduling, customer appointment scheduling, status tracking and easy territory management.

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Get paid instantly

When you integrate SpendaService Pro with our innovative payments platform, you’ll enjoy the convenience of getting paid on time. Our flexible payment options deliver more ways for your customers to pay you and removes the need to chase payments, giving you better control over your cash flow. 

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Live tracking

Our real-time GPS tracking feature helps you to plan the fastest routes and monitor completed jobs, anytime and from anywhere. Enjoy the ease of getting to appointments faster without needing to call and update the office and customers along the way. And your customers will be automatically notified if there are any unexpected  changes (such as delays). Better accuracy delivers a better customer experience, securing more repeat customers and referrals for your business.

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Set it up your way

Our system includes the functionality to create templates unique to your business for improved job management. Set up anything from pre-appointment questionnaires to feedback forms and quotes.

Get started with Spenda today






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